Returns & Exchanges
At Dès Vu, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Log into our online returns portal using your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Attach the Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing